Privacy Policy

Your privacy on WenderBridge

Last updated: March 19, 2026

What we collect

When you create a bridge, we collect the information you provide: your email address, your pet's name, breed, dates, photos you upload, and any story or epitaph you write. Bridge Book contributors provide their name and optionally their email.

We collect basic analytics: page views, tap counts from NFC chips, and country-level location data. We hash IP addresses for rate limiting — we do not store raw IP addresses.

What we never do with your photos

Pet photos uploaded to WenderBridge are never used for AI model training. They are never shared with third parties for any purpose other than the services you explicitly request (such as artwork generation or narration). They are never aggregated into any dataset.

When you request artwork generation or Legacy Narration, your photos or story text are sent to our AI service providers solely to fulfill that request. These providers are contractually prohibited from using your content for training purposes.

How we use your email

Your email is used for account authentication (magic link login), Bridge Book moderation notifications, and — if you opt in — anniversary reminders. We observe a 90-day grief window after bridge activation: during this period, you will receive no marketing or promotional emails of any kind.

Data retention

Tribute pages are permanent. We do not delete tribute pages due to inactivity, non-payment, or account dormancy. A lapsed subscription returns the tribute to the free tier — it never removes content.

If you choose to delete your tribute page, we will remove all associated data — photos, stories, Bridge Book entries, and generated artwork — within 30 days. Deletion is permanent and cannot be undone.

Data export

You can export all of your data at any time from your dashboard. The export includes your tribute page content, all uploaded photos at full resolution, Bridge Book entries, and any generated artwork.

Cookies and tracking

WenderBridge uses essential cookies for authentication. We use Vercel Analytics for anonymous, aggregated page view data. We do not use third-party advertising trackers, social media pixels, or retargeting cookies. We do not sell your data to anyone.

Service discontinuation

In the unlikely event that WenderBridge ceases operation, we commit to providing at least 24 months of advance notice and a full data export for every account holder before any service termination.

Contact

For privacy questions or data requests, contact Smoky Mountain Coilcraft LLC at privacy@wenderbridge.com.

“Where they wait for us.”